Privacy Policy
Last updated: 3/11-2025
Tempo AI we respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and protect information when you visit our website https://tempoai.net or use our services.
1. Information We Collect
We collect the following types of information:
Personal details: name and email address
Billing information: payment details necessary to process transactions
Chat logs and user inputs: text, questions, or other information you share when interacting with our AI tools or customer support
Technical information: automatically collected data such as cookies, analytics, and usage statistics (if applicable)
2. How We Use Your Data
We process your data for the following purposes:
To provide and improve our AI systems and services
To offer customer support and respond to inquiries
To perform analytics and improve user experience
To manage payments and transactions
To send marketing communications (only with your consent)
To ensure website security and prevent misuse
3. AI and Automated Decision-Making
Our services use automated systems to personalize chatbot responses based on user inputs.
These systems analyze the context of your interactions to provide relevant and helpful responses.
We do not use automated systems for decisions that have legal or similarly significant effects on individuals.
4. Legal Basis for Processing (GDPR)
We process your data based on one or more of the following legal grounds:
Your consent (e.g., for marketing communications)
Contract performance (to provide the services you request)
Legitimate interests (to improve our AI systems, ensure security, and analyze usage)
5. Third-Party Services
We use trusted third-party providers to operate our business and improve our services, including:
Go High Level – CRM and marketing automation
OpenAI – AI model hosting and processing
Grok – analytics and AI enhancement tools
These providers may process data on our behalf under strict confidentiality and data-protection agreements.
6. Data Retention
We retain user data until account deletion or as otherwise required by law.
You can request deletion of your data at any time (see Section 9).
7. Data Security
We use industry-standard encryption and security measures to protect your data from unauthorized access, loss, or misuse.
Access to personal information is restricted to authorized personnel only.
8. International Data Transfers
We currently do not transfer personal data outside Denmark or the EU/EEA.
9. Your Rights
Under GDPR, you have the following rights:
Access – obtain a copy of your personal data
Rectification – correct inaccurate or incomplete data
Deletion – request that we delete your data (“right to be forgotten”)
Restriction – limit how we process your data
Data portability – receive your data in a structured format
Withdraw consent – opt out of marketing or any processing based on consent
To exercise your rights, contact us at [email protected].
10. Cookies and Analytics
We may use cookies and analytics tools to understand how visitors use our site and improve functionality.
You can disable cookies in your browser settings, though some features may not work properly.
11. Children’s Privacy
Our services are not intended for individuals under 16 years of age, and we do not knowingly collect personal information from them.
12. Contact Us
If you have questions, concerns, or requests about this Privacy Policy, please contact:
Tempo AI
Næstved, Denmark 4700
Email: [email protected]
Website: https://tempoai.net
13. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website, and the “Last updated” date will be revised accordingly.